• +65 8866 6635
  • steven@chai.com.sg

Terms and Conditions (服务条款)

  1. We reserve the right to edit products by adding or removing them, and changing prices without prior notice.
  2. We have a refund policy – if the coffee is not up to standard, within less than 2 weeks of coffee purchase, if the coffee doesn’t smell right, you can get a full refund. Shipment is free. You have to contact us and offer refund in the coffee proportion – type of coffee and amount of coffee bought.
  3. We have shipping fee terms below: 
  • The shipping fee is S$4.50 for total orders below S$50 (only within Singapore)
  • If the total order costs S$50 and above, the shipping fee is waived (only within Singapore)
  • Overseas shipment of our products is possible. However, you have to contact us to process delivery based on the delivery of your choice and if possible, do contact us to discuss and arrange.